With Christmas and New Year on the way, we want to make sure you have everything you need well in advance.
To make sure your order arrives on time, check our order cut-off dates and holiday trading hours below. Custom-made orders take longer, so get those in first.
Holiday calendar
November 2026
Mon
Tue
Wed
Thu
Fri
Sat
Sun
1
2
3
4
5
6
7
8
9
10
11
12
13Custom-made cut-off
14
15
16
17
18
19
20
21
22
23
24
25
26
27Last Xmas dispatch
28
29
30
December 2026
Mon
Tue
Wed
Thu
Fri
Sat
Sun
1
2
3
4
5
6
7
8
9
10
11Closes 12pm
12
13
14
15
16
17
18Last full day
19
20
21No walk-ins
22No walk-ins
23No walk-ins
24Closed
25Closed
26Closed
27Closed
28Closed
29Reduced hours & No walk-ins
30Reduced hours & No walk-ins
31Closed
January 2027
Mon
Tue
Wed
Thu
Fri
Sat
Sun
1Closed
2Closed
3Closed
4Open
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Order cut-offEarly close / last full dayOpen by phone and email, no walk-insClosedBack to normal hours
Key dates at a glance
Pre-Xmas dispatch
- on paid orders
Friday 13 NovemberLast custom-made washable orders for Christmas delivery
Friday 27 NovemberLast washable products with dispatch guaranteed before Christmas
Friday 11 DecemberCloses 12pm
Friday 18 DecemberLast day of normal operating hours
21 to 31 DecemberNo walk-ins. Please contact us by phone or email
24 to 28 DecemberClosed for Christmas Eve, Christmas Day and the Boxing Day public holiday
29 to 30 DecemberReduced staff, no walk-ins
Thursday 31 DecemberClosed for New Year's Eve
1 to 3 JanuaryClosed for New Year's Day
Monday 4 JanuaryBack to normal operating hours
Important: FULL PAYENT is required before dispatch for all orders (excluding approved wholesale accounts). NDIS and Support at Home orders need payment from your plan manager or provider before we can send them, so allow extra time.
Need help planning your orders?
Don't leave it to the last minute. Call our customer care team to sort out your holiday order requirements.
(02) 9531 2011
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