Incontinence pads government subsidy: the Continence Aids Payment Scheme (CAPS)

Incontinence pads government subsidy - WHAT YOU NEED TO KNOW about the CONTINENCE AIDS PAYMENT SCHEME (CAPS)

Incontinence pads government subsidy

Did you know you may be eligible for a government subsidy with regards to your need and use of incontinence pads?

The Continence Aids Payment Scheme (CAPS) is a yearly non-taxable payment scheme offered by the Australian Government, which can provide financial relief to assist eligible people who have been diagnosed with permanent and severe incontinence. CAPS has been designed to help meet the cost of the affected person’s incontinence products.

Who is eligible for CAPS? or Can I get help with incontinence pads?

In order to be eligible you must:

  • be 5 years or older
  • have permanent and severe incontinence confirmed by a registered health professional
  • be an Australian permanent resident or citizen for as long as you get the payment.
  • Further eligible criteria: Who can get it

Registered health professionals who can confirm your condition include:

  • general practitioner
  • continence nurse
  • registered nurse
  • physiotherapist
  • occupational therapist
  • Aboriginal health worker
  • medical specialist.

How do I apply for CAPS?

Once you have your registered health professional confirmation of your condition, you can click the link below for more information and a guide to complete the following steps to apply for CAPS.

You will need to fill out the application form and your health professional will need to complete their part of the form:

How to Apply

What date in July is the CAPS payment made?

The 2020-21 payment rate for CAPS is up to $623.80 per person.

This payment does not add to your taxable income and does not prevent you from getting other payments from Australian Government, Services Australia.

The index CAPS payment is on 1 July each year.

For further information on Payment rate, Payment options, and how to manage your payment, click on the link below:

How much can you get?

Sources of information to best guide you are:

Australian Government, Services Australia: Continence Payment Scheme CAPS

Continence Foundation of Australia: Continence Aids Payment Scheme CAPS financial assistance 

Did you know that we manufacture a complete range of incontinence products including absorbent underwear and waterproof pads? Some of these products also double as period-proof underwear.

Women's Incontinence 

Men's Incontinence

Boy's Incontinence 

Girl's Incontinence 

Should you require any product assistance …

We're with you Night n Day 

If you have any questions about incontinence or want to know what incontinence products are the best for you or your loved one don’t hesitate to contact our friendly Customer Service team - there’s no such thing as a silly question!



Australia: (02) 9531 2011

International: +61 2 9531 2011

For interviews with our General Manager, Michael Lakiss-Smith and/or further information about NIGHT N DAY reusable incontinence products please contact:

Media Coordinator, Janette Lakiss

P: +61 2 9531 2011


Email for interviews & media:

Disclaimer: No content on this website, or in this article, regardless of date, should ever be used as a substitute for direct medical advice from your doctor or other qualified clinician.

Continence aids payment scheme (caps)

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